The best thing about this software is its affordability to buy it for your business needs which can be availed in many options of plans depending upon what you need from such data room management system or CRM tool like salesforce etc.. I would say there are some minor glitches that sometimes make me feel irritated but nothing major so far with no complaints at all! Not much yet except price point factor (which could've easily improved) if anything i am sure they will improve over time given enough investment by them into their products/services!! This definitely has helped us manage our customer information more efficiently than any other way before now.