Update: The company contacted me and got it right. There is excellent customer service, the person I spoke to "Hector" was very nice, listened to my concerns and quickly resolved the issue. In my experience with the company I will continue to buy products from them that are well made and they not only take pride in their items but they take pride in their customers as well. My pugs, all 11, are happy fur babies. As the reviews say they are small I bought the medium one and it looks more like a small, says it comes with cushions but none came with it, it's cute but it's not a real sofa. What I ordered I contacted customer service and informed.
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