I don't know what the other reviewers are talking about. Maybe the item was poorly packaged or something, but mine came with instructions, an attached fluffy ball and an additional spare fluffy ball and all the parts needed for assembly. It even has an anchor that you can use to attach it to the wall to keep it from falling (not that it is, but just for extra security). It was easy to put together, but you have to remember which screws go in which pre-drilled hole so it lines up correctly. If you pay attention to the pictures in the instructions, everything should be fine. I have a kitten that loves to jump on it, scratch it and I even put its food bowl on one of the tiers so I can't reach it. dog and to make him feel safe while eating. Overall I'm glad I got it and will look to Hey Brother for future (larger) cat tree purchases.
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