Review on Enhanced Wireless Keyboard and Mouse Combo - Logitech MK540 by Yusri ᠌

Name: Enhanced Wireless Keyboard and Mouse Combo - Logitech MK540
Item: Enhanced Wireless Keyboard and Mouse Combo - Logitech MK540
Rating: 2

October 22, 2022

Poor quality, not suitable for use.

The worst experience is the Logitech Support experience.
It feels like they don't care about their customers at all. The requests are answered with a delay of 3-5 days, the managers of the first support line are not absolutely competent, and they do not behave very professionally, the style of communication is like in the market. In response to a request for help with installing LO, they sent a link to a page in English with a description of the actions, including working with the command line and other technical details in which I am not competent. They said get it right :)

Pros

Ability to switch devices between different computers (up to 3). The keyboard works smoothly and is comfortable. But there are a lot of problems with the mouse.

Cons

1. The mouse constantly loses connection with the PC. To resume communication, you need to restart the computer, in other ways (turning the mouse on / off, pulling out and inserting the receiver from the usb port, ating the software, etc.) the problem is not treated. Only reboot. Accordingly, sometimes it happens that within a couple of hours you have to restart the computer three times in order for the mouse to work again. There are days without breakdowns, it's just happiness :). I read about this problem in other reviews before buying, I thought it might blow over . it didn’t, I’m constantly suffering. 2. Logitech Options software has problems during installation, on a number of computers (it is not clear which ones and what it is connected with), the latest versions with advertised capabilities for transferring files from computer to computer, etc. they just don't get up. The problem has been described many times in the Logitech Community, more than 80 reviews, but Logitech does not comment on it in any way and technical support does not know how to solve it. I use the very first version of Logitech Options, thanks at least programmed the buttons on the mouse.