This product didn't work for us but I don't think it really has anything to do with the machine itself. We bought this to give medication to my husband's cat while we were away. The problem was we used the pill pouches for the treats and they were too small so the machine wanted to dispense 2 at a time. So my husband wrapped the pill in 2 pill bags to make it bigger but it caused the treats to dry out. After our leaky cat disassembled the treat, ate it and left the medicine behind. (He usually eats small, 1 pill, 1 pill, in one gulp) If you just want to give regular treats, this product is probably fine. The camera was of pretty good quality and the two-way conversation worked even when my husband called his cat to the feeder.
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