Follow the instructions and you will have the perfect product. This item is durable and reliable. But you must follow the instructions or it will keep falling. Basically, after cleaning the non-porous surface you intend to use it on - I have it on the side of a stainless steel sink - assemble as directed, tighten the knob, leave for an hour, and tighten again Celebration. Leave on overnight and tighten again. If you do this 2 or 3 times you will have a very strong soap dish that will not fall off. I'm very impressed as all my other suction soap boxes have kept falling off. It won't work if you go through this process a few times in the beginning. And turn the knob from time to time to make sure it's still tight.
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