The ribbons were already lost in the package when we opened it. I also find that masks that look normal aren't. When my daughter tries to put it on and tuck it behind her ears, the straps come loose and break. Looks like I know they are good quality. I would like to see if you can replace them all and if not refund my money. If it is possible to replace them, let them be similar but from a different seller. I am very happy with what they have provided.