It allows you to send emails using various templates depending upon your input data or what you want it do.
You can also assign different actions for each email template that gets created which helps automate repetitive tasks. The UI could be improved by adding more customization options like text formatting features etc., I have faced issues with sending mails from gmail accounts but not all time so its better if there are multiple mail providers support along side robo worx. Using automations we save lot of man hours, now our employees spend their valuable productive working hours doing simple taskings instead of focusing on core work.