I have had this eye mask for a month and it has really helped my dry eyes along with OTC dry eye drops. But you need to know that you can get wet on both sides of the mask (don't limit yourself to one side of the wires) and you don't need to splash water on the mask. You can dab the mask with water to wet it. Level 5 was too hot for me. I turn on number 3 for 30 minutes. I can go to sleep and repeat this when I wake up if my dry eye problem is severe. My doctor recommends doing this 2-3 times EVERY week regardless of my issue. This is a very convenient way to use moist heat on the eyes. Getting up every 10 minutes to warm a washcloth in the microwave sucks. I highly recommend it. This is the best!
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