I like that it's easy to use, has great documentation (both online as well offline), is very flexible in terms of customizing workflows or toolsets; also there are several free plans available so you can try before buying! The UI could be more modern looking - but this might just me being picky :). We're using git help mainly because we needed an automated way how our team members would track their progress with tasks assigned by managers/supervisors etc., It was really hard at first time when managing different projects from one central place where everyone knows what they have been working upon without having any access control over other people’s repositories / branches which were not related directly back then..