Just received this product and so far so good. I am very, very happy with the quality of the shelves and drawers. One suggestion might be to cover the top with some sort of flat rug so the cats have something to grab onto with their claws if needed. This is important for the cat's confidence and safety. It took a long time to install (as expected and obvious) but it was easy to install. Parts can be arranged in different ways; They don't have to match the position of the image. And you don't have to have rivets. We used the hardware and wall anchors that came with the product to mount it anywhere on the wall we wanted. I will update when my cats start using it more. They get nervous about loose ladders, which could mean buying a few more shelves to use and get to the drawers. If we were Sea World we could teach cats how to handle them but I'm not entirely sure I can haha. In any case, fantastic work! This set is a really effective, high-quality work of art! In the picture: the bridge from one part to the other is not part of this product. We used it to keep heavy boxes from hanging over our heads while we slept. Didn't quite get it. However, you can see that we were able to easily separate the different parts in different ways. Our cats LOVE this product and two of them have slowly but surely started testing the stairs :).
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