Review on Spring mattress CityFlex Spring R2K1 160х190 by Bogdan Stavrev ᠌

The most interesting thing is the return processing through Market. After the operation, I can not bring the mattress to the point of issue. Issued a return, the courier must pick up the goods. On the appointed day, no one came and did not pick up. After the end of the time interval, I received a message that I changed the return date to the next day? ! I wrote in support that I did not change anything, the courier did not arrive. In response, the robot said that he would deal with everything and return with an answer. There was no response the next day. Everything repeated and the next day, no one called and no one came. I wrote to the chat, called by phone - they said, they understand, wait. On the third day, the courier called and said that he would not be able to pick up the goods, since he had a passenger car and the mattress would not fit. Why they did not appoint a truck - is unknown. Again I wrote in support - the robot replied that they would sort it out in 1-2 days. A week has passed, the goods have not been taken, support does not work, the answers are printed by the robot that we are dealing with the problem, wait 1-2-3 days. By phone, the operators answer that I have already sent a request in the chat and we have to wait. Terrible attitude to the client, I do not advise anyone to issue a return through a courier!