I have been using kingdom trust since they were just starting out in their business model of offering custodial services to other banks/financial institution clients. They are very responsive when it comes to any questions or concerns you may have. There is nothing really that i dislike about them as far as custodiying goes but if there was something then its probably because my bank has not yet fully implemented their new system which makes managing client accounts difficult at times. Custody account management can be quite frustrating sometimes especially if your dealing with multiple parties who all want different things from the same platform. Make sure you get everything set up correctly before opening an account. It will save you time down the road by making the process smoother. We have had many issues during our transition into this product from another provider. The benefits we received were worth the effort required to make the switch over.