I like that we have access to many different templates so it's easy to find something visually appealing with minimal effort. It would be great if they had more information about how their service works in regards to SEO/SEM. The customer support is also not as stellar as some others out there but still pretty good overall and responsive when needed. At this point its just finding another host since my previous provider went under (as well). We're using PGS primarily because of the price tag - especially compared to competitors such as Anchor or Bluehost which are much higher priced than what we pay through Podcastergiant.com ($13 per month) - however once again, nothing really stands out negatively at this time. Using the platform solely for branding purposes right now although may move towards getting an actual site up shortly after launching.