Easy to manage, great customer support team. Nothing really! I don't have any complaints but if you are looking into having your brand managed by one of these companies then take advantage from their experience in this field because they know what it takes to build relationships with clients like yours. Take care when buying an external management service provider as some providers do not offer good services at affordable prices so be sure that is worth investing before signing up or going through with them. We were able to protect our brands online presence without compromising sales opportunities which was very important since we sell products via different channels such as internet/social platforms etcetera.