Review on JXL by Richard Surveh

I love that it's easy for me as an admin user (and non-technical) to use this software without having any training or help from our tech team! It would be great if we could have more customizations available within each issue type like "Due Date" field is missing when creating issues via Excel file uploads.

The ability to organize tasks into different projects/issues which can then link back up directly to tickets also helps us keep track even better than before using just emails alone. We are able solve problems much faster now by being organized through these types of systems instead of emailing around internally about everything needing attention - saving time AND money too!! Our entire organization has benefited greatly since implementing JXl last year. This allows everyone access at once so no longer do certain people need permission to open something they should not see due.