I love the clean look and versatility of this pet item. However, he has problems. First, the scratching post is attached with velcro, so your cat can easily tear it off if it gets aggressive. In my case, my kitty has completely ignored Notepad so far, which is a problem. Maybe he needs catnip spray or something since he knows other scratching posts but not this one. What he LOVES is the toy - he started playing with it straight away. However, after 2 weeks he has pulled the ball out of the rubber band so it doesn't seem able to adequately handle the kitten's aggressive play (what else is that for?). I'm on the fence right now and might come back to this - again, I love the look and it's solid enough. but doesn't cut it functionally at the moment. There is also no link to direct contact with the manufacturer. UPDATE: I spoke to the company - I called and a real person answered straight away, they knew what part I needed and shipped it straight away. Changed to 4 stars.
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