The best part about dataguize was that it helped us understand what our users were doing, which leads into being able help them with anything they need from me! It also gave insight as far back at possible leading up until now when we needed something fixed or resolved quickly for an issue I had been dealing w/o resolution (as well). Their customer support team has always responded immediately & very helpful!! They have never failed my expectations nor did i ever get disappointed by any one there. Great product. ! We are solving issues regarding user access control via different apps like Salesforce CRM etc.,.