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El Salvador, San Salvador
1 Level
731 Review
43 Karma

Review on Rollplay Nighthawk Bolt 12 Volt Ride On Toy For Ages 4-8 With Compact Design For Easy Storage, Side Handlebars For Steering, And A Top Forward Speed Of 4 MPH, Black by Malik Berry

Revainrating 5 out of 5

AMAZING customer service!

Our nighthawk broke within a week of us having it. It sucks, HOWEVER, I contacted the RollPlay company directly. They responded within 24 hours telling me that they shipped a kit that would fix our specific problem. When I told them that the kit didn't fix the issue, they responded within a few hours and let me know that they shipped us a brand new one! It got to us in 4 days. My son was thrilled to have his nighthawk back. Oh and this was DURING the Christmas season! Amazing customer service.

Pros
  • Toys & Games
Cons
  • Limited instructions for maintenance or cleaning