I've been trying to get ink for this printer for like 3-4 months now I purchased three different sets of cartridges that were all factory cartridges but the machine will not recognize them! I have two sets of old cartridges that it still recognizes so I know it's not the unit! How is it companies can sell these products and they don't even work? I mean if I send this back and it's still full of ink obviously it didn't work so, I don't know what the big deal is on returning or replacing this item! So it's okay to steal from the public but if I was to do this to this company you can bet I'd be getting a minimum of a ticket, maximum in jail! When did the customer become the victim?
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