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Kuwait, Kuwait City
1 Level
678 Review
49 Karma

Review on ACROMA by Casey Mann

Revainrating 2 out of 5

Some Suggestions for Enhancing the ACROMA Online Store

ACROMA has a broad selection of home improvement products, but the website could be more user-friendly in some respects. The cost structure could use some tweaking. Although the goods are of high quality, some customers may be put off by the higher-than-average asking prices. ACROMA could appeal to budget-conscious consumers by lowering prices or holding periodic sales. The explanations of the products are also something that needs work. The website's layout is intuitive, but some product details lack depth. Customers would be better able to make educated buys if they had access to more information about the products' features and advantages. Last but not least, the customer service staff is helpful, but they could do a better job of getting back to people quickly. If customers have to wait too long for an answer, it could leave a bad taste in their mouths and discourage them from making future purchases. While ACROMA does a good job as an online home improvement shop, it has some room to grow and better serve its clientele. ACROMA's position as a market leader in the home renovation sector could be strengthened by attending to these concerns.

Pros
  • Their dedication to quality guarantees that their customers will obtain durable goods.
Cons
  • There is no membership or rewards scheme.