I like how easy it is to use, as well as that you can do multiple emails at once! It's very simple to set up your email accounts in order to begin importing from other sources (like Outlook). There isn't much else i dislike about this software except maybe there are some hidden settings or options which could be more easily found by users who may not know where they're hiding them all away. This helps me organize my business contacts into one place rather than having many different folders scattered around each account.