I like how easy this product makes life easier in terms of allowing us to connect with our clients when they are away from home without having those physical keys around! Sometimes we need things right now (immediately) but its nice knowing there's an option out here if needed at any time during business hours/weekend etc. Nothing really as such - just overall great software which gets used often by my team members who require some type of connection while working remotely via PC / mobile device whilst not being physically present ourselves. The software has been very easy to setup in our environment (Windows Server 2012 R2). It's also great how they have continued to support us with their team even after we moved away from them! I honestly cannot think about anything bad at this point. Their customer service was fantastic. We are solving some real issues regarding having an application running where users could connect remotely without affecting other applications/users' experience.