In general, it seems that if you close the lid tightly and don't pull the case too hard, the headphones charge and function. I almost started calling the service center (from what I understand, they can only call the 2022) but decided against it. That would be the best value for the money if it weren't for this. The shape is rather comfortable, it has decent passive sound isolation and sound quality (ideal for podcasts and radio, no muttering), it can be used separately, the operating duration is adequate for me, and the case is more or less handy (small, ergonomic) Many drawbacks The case's lid is extremely flimsy and simple to open. After 1.5 months, it appears that the headphones stopped always connecting to the case after being put inside of it. This indicates that they are unable to charge while the phone is attempting to play sound through them. This causes uncomfortable circumstances when the earpiece is nearly empty even though I just pulled it out. And it's not always effective. Also, I can't use the microphones as a headset because the sound they pick up isn't always recorded. But, my old headphones (Samsung Buds 2) also had this issue, so I think it might be the phone (galaxy s7)
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