I like the fact that I can see how many hours I spent on each client. It helps me set realistic expectations. Also, having an internal process is good for the clients. I would like to have more options for clients that are part of their portfolio. I also think it would be nice to see the billing for each client. I would also like to see it have an option for a flat rate instead of a per hour rate. It helps me track my hours spent on each client. It is helpful to see how much I spend on each client. It also helps me set realistic expectations. I have used the software for a few years now, so it is helping me with my billing.