This software is an easy to use, easy to implement tool for transportation planners who are new or have limited experience with GPS data collection methods. The user interface can be difficult at first but has been made easier over time through training sessions online as well as in-person trainings provided by PLANETWORKS Consulting Group (PCG). One of our biggest challenges was that we were trying to incorporate both traditional paper surveys into this process which proved challenging since not all routes could easily translate from one format to another without affecting other parts of the survey design. However, there are now many options available within PCGs Survey Tools including mapping/survey tools and GPS collections which allow us to create accurate yet detailed route plans using multiple sources of information. I like that it is easy to use and has many different features. Also, the customer service is great! I have used PlanTools for many years. It has always been easy to use and has been very helpful. I do not have any dislikes. PlanTools has been helpful and easy to use. I would recommend PlanTools to anyone looking for an easy to use and helpful tool. I am using PlanTools to plan transportation routes. It has been helpful.