I like the simplicity of the program. It's easy to learn and use. The program has the capacity to perform a wide range of tasks. I also like the ability to customize the program to fit my needs. I dislike having to use a separate program to communicate with the customer. It would be nice if the program could communicate with the customer directly. It's a great program to have in your arsenal. It has made our job easier and made it much more efficient. We no longer have to manually track tasks and projects.