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1324 Review
40 Karma

Review on SmarteQM by James Roper

Revainrating 5 out of 5

Great solution when looking forward something easy going

The best thing about this product which makes it stand out from competition was its ease of use for new users who are not familiar with such products/systems as they have very simple interface without too many features. I would say nothing so far since everything works well though there may be some tweaking required to make things look cleaner but overall good experience using smart e quality management system (smart qm). Nothing really bad or dislikes just minor niggles here-there regarding UI etc can easily been resolved if you get someone experienced help over chat / phone call once your stuck at any point during implementation process. Needing no prior knowledge of software development life cycle processes like scrum methodology - user story mapping & writing tests early stage before code even exists! As said earlier we needed testers having previous work done in testing tools only i think will struggle initially while learning how all these phases fit into each other together within same toolkit. I like the interface, it's quite user friendly. It integrates with Jira or other ticketing system. I have to say that the system is quite slow, sometimes you may get a crash and the system freezes. I think the system is not quite mature, sometimes it's not stable enough. I suggest to try it, it's quite cheap. We are solving the issue of ticket management and issue tracking between different teams in our organization.

Pros
  • Easy installationEasy customizationIntegration possibilityFast performanceSimple designGood support teamHelpful techical assistanceEase usageNo programming skills necessaryVery easy integrationPossibility to assign tasks directly inside QMSystem comes up quickly when errors occurQuick feedbacksGreat customer serviceExcellent response timeStable platformFrequent upgrades availableUser community forum