I am new to beard care products and first came across this product to try. It's too heavy and not the easiest for my needs. I may have given a better rating or no rating at all, but the addendum says 100% money back if I'm not satisfied. It's towards the end of my second week and I don't like it. I went to process the return and it says it can't be returned! NOTE: See my update below if I'm not happy! I want to try another product and may have thought of their balm or oil. Update: To get a refund if you are not satisfied, contact Honest Amish directly. Take a look around their website and eventually you will find their email address. They responded within a day and after I gave them the information they needed I received a refund. I have given them more stars and removed the negative comments I originally had about their customer service even though this product did not work for me. Now I would be willing to try some of their other products based on their customer service.
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