I like most of what they do but some things are frustratingly slow or buggy (and sometimes both).
They have done work for us in various languages as well at times it can be hard to understand exactly when you're being billed because there's so much going back-n forth with different people about who gets paid first/last etc.. Our needs were pretty simple - get translations from English into German where we didn't want our legal team involved directly since their time was valuable than spending money by paying them separately through another vendor which would just eat up more budget dollars every month without any real benefit!