It's very simple to use as it has an easy-to-use interface that allows you to create chatbots in minutes! The platform is also fully customizable so if there are any issues with the product or service they will be fixed immediately. They have great customer support which I can reach out to via email at any time of day or night. There really isn't anything bad about this program other than how long it takes to get started. If you're looking for something quick and affordable then look no further because Pik is definitely worth giving a try! Our team uses PikChat everyday. We've been able to build bots within seconds and start engaging our customers through their preferred channel.