So I bought this for my son in February, it worked great, he loved it but recently it stopped working out of the blue. I contacted the seller as it has only been a few months and they responded straight away and shipped a new headset. The latest headset is working great so far. I am sure that we have just received a defective product. It happens. I am very impressed with the customer service and communication, I would highly recommend this product and this company.
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