Wireless charging worked flawlessly, Bluetooth pairing was quick and easy, the earbuds held firmly in the ears, but the sound was tinny and unbearable. I mostly listen to spoken word podcasts, but these headphones weren't even up to the task. I returned them within an hour of installing them. Definitely not worth the premium price paid. UPDATE: Support contacted me and although I've already returned the headphones I bought, they sent me a NEW pair. Unfortunately, while the new pair was better in terms of sound quality, longer usage revealed some other issues: GOOD: * Sound quality is pretty good now. These aren't a $150+ Jabras or AirPods, but the sound is pretty good for the price.* As I mentioned, solid customer support. My headset was replaced within a few days.* Wireless charging is VERY convenient for a product in this category and works well. Left. Not critical, but I'm used to using my right ear for things like this.* The buttons are also very stiff and difficult to press.* Other wireless headphones connect automatically when you take them out of the case, where you have to press the power buttons manually. Not critical, but it will quickly become a standard feature. BAD: * Bluetooth connectivity is not very good. I've had frequent crashes just from turning my head when the phone was in my pocket, which is NOT far enough away even for a person my height (6ft 5in) to affect reception! As much as I appreciate the customer service I cannot recommend these headphones, the cons add up to the point where they are not worth the price.
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