I used this for my online store, it was really easy to use without having much knowledge of programming in general. The support wasn't that great so they could have done better with customer service! It's not bad but there are other forums out their like phpBB (which has more features) which I would recommend over this one because you get what you pay for when using free services such as these. Using it made managing customers easier since everything can be logged into our database easily instead of manually entering things all day long.