It's not easy for me as I'm from another country (Mexico) so it takes time until they answer my emails about this product; however after that everything goes fine! As with any other software there are bugs but we solve them quickly because of their support team which helps us at every moment.
If you want security without sacrificing performance then use jimbers browser isolation!! We were having problems using our web apps remotely due some browsers have been infected by phishing sites like banking portals etc., This solution solves all those issues perfectly.