The goods arrived quickly, but unfortunately the return is not profitable. The product itself was not damaged or defective, but there was simply no clip for the harness. After contacting the seller about the missing clip, they asked me to return the entire item and fill out a lengthy RMA form. The cost of the product to me is $10 and I find this procedure highly unnecessary and tedious. I understand why this RMA form and process may be required for other items but definitely not for this item. I will say that this pendant is great. It's versatile and well made. I will buy more. Hopefully the next one will come with all three clips.
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