I like that it works really well for converting images to pdfs, excel sheets to word docs etc.
It's free so there are no costs associated if you don't end up using it! The customer support can be slow at times but once they get back to you its ok. There isn't anything i dislike about this software as of yet however we haven't used everything fully or extensively enough to know what does not exist in their product line (yet). This would probably make me happy because then my job will become easier :) We use this program daily for our business needs.