I have been using this product since it was first released by ESET. It has always worked great when we needed something that would be able to connect our different platforms together so they could talk with each other easily without having to use multiple programs or services. We used it mostly as an FTP client but now more often than not you can find us sending files from one platform to another through arc esb. The only thing about ESet's version of ARC ESP which makes me dislike them sometimes is their support team. Sometimes there are issues where things just don't work well at all. But if you're willing to put up some time into troubleshooting then you will get what your looking for most times. Using ESets archiving tool allows my department access to archived emails sent between clients and myself while also allowing easy sharing among others who need access to these documents via email attachments.