1 Level
788 Review
54 Karma
Review on VoiceSifter by Terence Dardant
Great for customer relationship management
The system works, as it should, I have nothing to complain about. It's easy to use and we love how user friendly it can be. It allows us to quickly get responses from all our team members when we need them in regards to our clients' comments. We don't always get enough time to respond to each client's request (we are small business) but by having this app we have increased our response rate. It has helped to build better relationships with our clients and allows us to see which ones require more attention than others.
Pros
- Easy scheduling interface
- Ability for me or any other person who is assigned customer management duties at work.
- Great way make keeping track what questions were asked/answered so you know exactly where your customers left off during phone calls
- Informative reports that show call trends within specific departments & regions along w
Cons
- I don't really have any dislikes about this, everything is just fine
