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1 Level
760 Review
24 Karma

Review on AM Ensemble by Daniel Elgee

Revainrating 5 out of 5

Great for quick and easy realtime support

The ease with which I can communicate directly to my customer is very helpful when troubleshooting issues or questions about their system/workflow! It's also great being able not having someone else interpreting what you're saying as it allows me 100% control in how they receive information - no room at any point during communication if something isn't going well!! Sometimes there are minor lag times between typing responses but nothing major & definitely worth keeping up w your tech team so its resolved quickly once identified :) As mentioned above communicating straight away helps solve problems quicker than waiting until another day / time frame etc.- we've had instances were clients have been quite slow (weeks) responding back after initial contact was made resulting into delays resolving our issue due high volumes within queues / meetings taking place simultaneously meaning response wasn’t received till next week!

img 1 attached to AM Ensemble review by Daniel Elgee



Pros
  • Ease that messages aren' t lost, saved automatically for reference plus abilityto send direct without needing an email attached saves steps too!!! No need anymore sending multiple emails just one message sent through all platforms including sms via mobile device ! Very easy way from start screen where available options appear ready go instead scrolling down page looking around trying