Review on Quartet Aluminum Lightweight Telescoping 51E by Miranda Jones

I received this item unusable. I didn't take it out of the box until I needed it, so I guess it's my fault I can't return it. But I think it's wrong. I took the easel out of the box and it had a dent on the side of one of the legs, I didn't think it would make a difference but when I tried to pull the legs out that leg didn't come out all the way. You make it so hard to get in touch with anyone here, I tried to contact the company but got no response. There is very little money and I work for a company and it's an education company, we can't give money away.