The way they teach you how to use all of your tools with no extra charge. They are very thorough in explaining everything about each tool. I have been using my computer since 1994 but this was new information for me! There wasn't anything I didn't like. It took awhile to get used to it because there were so many different programs and features. But once i got over myself and started getting familiar with what they had to offer I realized it's not complicated or hard to learn. You can do almost any task from creating flyers to writing emails. So if you don't know where to start then give them a try. If you're looking for something to help automate tasks than look elsewhere. This program has helped us create flyers for our clients without having to hire someone else.