I loaded it and when I picked it up for the first time the stitching on the handle and shoulder strap came undone. Now it's still attached and holds a lot of supplies, but I. Just as long. Update: the bag's straps are complete and I contacted Flambeau on September 24, 2018 to inquire about the warranty. They have a guarantee on the bag and a request for a replacement was handled with no problem. Unfortunately, for almost four months without a replacement. I call about once a month and they keep telling me the bag is still in reserve. I've lost faith in the bag and have to downgrade from 3 to 1 star. I love the layout, love the design and love the bag but the quality leaves a lot to be desired and the customer service leaves a lot to be desired. I so wish they could fix these problems.
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