The best thing I like about this software is that it has great features for both small businesses as well as large companies. It also makes collaboration between multiple staff members easy through shared folders and documents. This tool helps me to make my work easier since we can easily communicate and collaborate with each other without having to send emails back and forth or use phone calls. There are times when 1st Select does not load properly which could be frustrating but overall everything works fine. As of now there isn't anything I dislike. If you're looking into hiring help in your business then I would highly recommend using this program because it's very user-friendly! We have been able to get jobs done much faster than before especially with our larger clients who don't always respond so quickly via different methods.