I had hired several lawyers through upcounsell previously so i was comfortable with their service from past experience; however my current case required more attention than what they were able or willing give me in terms of communication/follow-up over time (several months).
They would not take action until after repeated follow ups by myself which left no room at all if miscommunication between us occurred because it took too much effort going back & forth via email / phone calls etc just trying get them active again when things went stale! Not worth wasting everyone's valuable resources like that - especially since there are other options outthere who can do better work without having your money wasted while waiting around as well!!