I like how easy it was for my team members to use and navigate through all aspects of our business needs. Also, their support staff are always willing to help us out with any questions we have! Their software works well when you're looking at things from analytics or reporting perspective but sometimes can be difficult when you need them to create something completely custom within your system. A lot of times they just don't know what you want because there isn't much documentation available online (or even internally). We've used Nectar since 2013 and really enjoy working with these guys. They have been able to scale quickly as our organization has grown in size over time. The ability to provide access to reports and dashboards has made our work so much easier. It's also allowed me to keep track of data across multiple areas without having to constantly jump back and forth between different programs/softwares. The ability for us as developers, testers or managers of our products/services it has been very useful in terms off how we can use this tool with no additional costs (since its free). I think they should add more features since their product offers only one specific thing but not many things like other competitors such are Atlassian JIRA which have tons o stuff you could do there! Try them out if your looking into something similar about software development life cycle management tools etc..