The product is fine when you go to the store. I would not hold the manufacturer liable. I bought 2 bulbs for 2 different aquarium lights. Both packs of bulbs were crushed (each bulb is individually wrapped). The outer packaging they sent it in was perfect. They must have been damaged in the packaging. 1 bulb only flickers while the other works. However, something is dangling inside both lamps. They won't last long. I have contacted the seller to send new bulbs or to see how they plan to deal with it. I can also initiate a Revain return but wanted to hear the seller's response first. I'll let you know when I have more information.
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