Review on 🚗 EXSHOW Car Mount - Universal Windshield Dashboard Car Phone Mount, 8.5 inch Long Arm for iPhone 11/ Xr/ Xs Max/X/8/7/6S Plus, Samsung Galaxy S10 S9, Nexus 5X/6P, LG, HTC - Fits All Phones 3.5-6.5 inch - (Blue) by Dan Santos

Everything looks solid here. But that is inappropriate. I've tried cleaning the windshield with alcohol and a suction cup, and I've also tried dampening it with water and getting a better seal. No matter what, the suction cup will lose suction and fall off. It even happens when I put it directly on the desk, after about 5-10 seconds the suction cup releases and it falls off. Update: rating changed, seller contacted me immediately after my rating and offered to send me a replacement or refund. . I got a replacement and the new one fits perfectly. Of course it would be nice if the first one worked but I have to say excellent customer service.