The team of WIntranetation are extremely helpful & their customer support goes above what you would expect from any other translation agency! They have been very responsive to all our queries - both technical as well as business related ones (which I am sure they will not even understand!). It has always felt like we had someone at hand who could help us out with anything that came up along the way regarding using this platform for translations or otherwise. We've used them since 2013 when it was still called 'wtranslate' but haven't encountered many issues till now apart form some minor glitches here n there which were promptly addressed by their Support Team. Great Agency if your looking into translating websites/websites etc., Their Customer Service really takes care off everything while working remotely too :) Highly Recommended!