It has made our life easier to handle all messages in one place without any confusion or chaos like we used to do before with different vendors! Nothing much at this moment but I have seen some improvement since last year when it was announced as open source project by redhat team. The only problem i see here is integration part which needs more work from their side (I am not sure if there are plans going forward) But overall its great product & very good support provided by Red Hat Team who always help us out whenever required. We use this software mainly because of ease of using same platform across various application/environment etc where each vendor had own specific API set up.